One membership · one login · one place

Everything a small landlord needs, in one place.

Guides and forms written for Ontario. A membership that unlocks the wiki, the webinar archive and the monthly brief. Merchandise. And a way to contribute to the advocacy work — all under solo.ca, all settling into SOLO's own bank account.

Become a member Browse the shop

11products for sale today

1login, not three

0%of your money passes through us

What this mockup is answering. Today the shop is on Square, the member area is on members.solo.ca and the newsletter is somewhere else again — three logins, three lists, and no way to know that the person who bought the screening guide is also a member. Everything below is one system: a purchase creates a contact, a membership unlocks content, and the newsletter goes out to a list SOLO owns.

Shop

Guides, forms and merchandise

See all 11 →

Members

What a membership unlocks

The Landlord Wiki

N4s, above-guideline increases, LTB timelines — written by landlords who have been through it. Members only, and the paywall is checked on the server.

Webinar archive

Every recorded session, searchable. A guest sees the titles; a member presses play.

The SOLO Brief

The monthly newsletter, delivered to members automatically — no separate signup, no second list to keep in step.

How it hangs together

One purchase, three things happen

1 · Someone buysGuide, t-shirt, membership or a contribution — same checkout.

2 · They become a contactName, email, what they bought, what they've given. SOLO's list, not a platform's.

3 · They get what they paid forDigital file unlocked instantly, parcel queued for posting, membership switched on.

4 · They keep hearing from youOn the newsletter automatically, with a working unsubscribe.

Home › Shop

Featured SOLO products

Shop

Same eleven products SOLO sells today, at the same prices — but on SOLO's own site rather than handing the buyer to Square. A guide is delivered the second the payment clears; a t-shirt raises a picking slip. Members can be given a discount automatically.

Shop ›

Quantity

Home › Cart

Your cart

Summary

Subtotal	$0.00
Member discount (10%)	−$0.00
Shipping (Canada Post)	$0.00
HST (13%)	$0.00
Total	$0.00

Digital items are downloadable the moment payment clears. Anything physical is posted from the SOLO office.

Home › Cart › Checkout

Checkout

Step 1Your cart

Step 2Details & payment

Step 3Confirmation & delivery

No account needed. Anyone can buy with just an email address — the account is created behind the scenes so they can come back for their downloads. A member who is signed in skips this form entirely.

Where it goes

First name

Last name

Email — your downloads and receipt go here

Address

City

Province

Postcode

Payment

Card number

Expiry

CVC

Card handled by Stripe on SOLO's own Stripe account. The money lands in SOLO's bank account — Alloymobile never holds it and cannot.

Email me The SOLO Brief — the monthly landlord newsletter.

Consent is recorded with a timestamp, as CASL requires. Every issue carries a working unsubscribe.

Order

Home › Cart › Checkout › Done

Step 1Your cart

Step 2Details & payment

Step 3Confirmation & delivery

PaidOrder SOLO-2481 · a receipt is on its way to jean@example.ca

Thank you — that's paid.

Anything digital is ready now. Anything physical is on the packing list in the SOLO office, and Jean gets an email with the tracking number the moment it is marked posted.

Ready to download now

Links never expire and are re-downloadable from My account. Each one is tied to Jean's account, so a link forwarded to a friend does not work.

To be posted

Appears in the SOLO console under Orders → To post, with a printable packing slip.

And the part that usually gets lost: Jean is now a contact on SOLO's list, subscribed to The SOLO Brief with consent recorded, and visible in the console with everything he has ever bought. That happens on its own — nobody re-types him into a mailing tool.

Home › Membership

Join SOLO

Membership

Prices below are placeholders so the layout can be judged — SOLO sets the real ones. What is real is the shape: free, fixed, recurring, or an amount the member chooses, each settling on SOLO's own Stripe account.

Free

Subscriber

$0

Email address only.

The SOLO Brief, monthly
Event announcements
Shop at list price

Most join this one

Member

$99 / year

Renews automatically. Cancel any time.

Everything in Subscriber
The Landlord Wiki
Full webinar archive
10% off everything in the shop
Member-only Q&A calls

Supporter

Member + supporter

You choose / month

Any amount, on repeat. Stop whenever.

Everything in Member
Named in the annual report
Funds the advocacy work directly

What changes the moment someone joins

Wiki unlocksChecked server-side, not hidden with CSS.

Webinars unlockPlay buttons appear on the archive.

Shop prices drop 10%Applied in the cart, no code to remember.

On the BriefAdded to the members segment automatically.

Renewal handledCard retried, member emailed, status flips on its own.

Home › Membership › Join

Become a member

Choose how you'd like to join

Subscriber — free. The Brief and event news. Member — $99 a year, renewing. Wiki, webinars, 10% off the shop. Member + supporter — $99 a year plus an amount you choose each month.

First name

Last name

Email

Which best describes you?

Card on SOLO's own Stripe. Renewal reminders are sent seven days before the card is charged — the single biggest cause of angry emails, removed.

Already bought from SOLO?

Anyone who has bought a guide already has an account — joining just adds the membership to it. No second profile, no duplicate on the mailing list.

Your board sees

Members this month, renewals due, lapsed members worth chasing, and total contributions — on the dashboard, without exporting anything.

Home › Newsletter

The SOLO Brief

The monthly newsletter

Every issue, kept here

Past issues live on solo.ca — they bring people in from search instead of sitting inside an email tool where nobody can find them.

Get it monthly

Ontario landlord news, LTB changes, and what SOLO is doing about it.

Email

Members get it automatically. Unsubscribe from any issue in one click — CASL requires it and it is built in, not bolted on.

Home › Contribute

Contribute to the cause

Fund the advocacy

SOLO's submissions, the LTB work and the member support all cost money that membership dues do not fully cover. Today this is a Variable item on Square and a PayPal button on the header — two payment processors, neither of which tells you who gave.

How much would you like to give?

Or another amount

Once Every month, until I stop it

Email — your receipt goes here

Why this matters more than it looks

A PayPal button takes the money and tells you nothing. Here the contribution attaches to a person: SOLO can see that Jean gave $50 in March, bought the screening guide in May, and let his membership lapse in August — and can write to him about exactly that.

Recurring, at their number

"$20 a month, forever" is the most valuable thing a supporter can say, and neither Square nor a PayPal button lets them say it easily. Here it is one radio button.

Home › My account

Member portal

Hello, Jean

Member until 14 Aug 2027

Your membership

▦Overview ⤓My downloads ▤Orders ✎Wiki & webinars ✉Newsletter ◈Membership & billing

Membership

Member

renews 14 Aug 2027

Bought from SOLO

$245.00

across 4 orders

Contributed

$50.00

since Mar 2026

Ready to download

Guide: Tenant Screening in Ontario PDF · 42 pages · bought 2 May 2026
Form: Rental Arrears Letter DOCX · editable · bought 2 May 2026
Guide: Appealing Your Property Tax Assessment (ARB) PDF · 28 pages · bought 11 Jun 2026

Recent activity

The SOLO Brief — August	Delivered 1 Aug	Read
Webinar: Rent arrears without the drama	Watched 22 Jul	Watch again
Order SOLO-2310 — SOLO polo shirt (L)	Delivered 18 Jun	View

Home › My account › Downloads

My downloads

The single most common support email SOLO gets today is "I bought the guide and lost the file." This page is the answer to it, permanently.

File	Bought	Downloads
Guide: Tenant Screening in Ontario PDF · 3.4 MB	2 May 2026	3
Form: Rental Arrears Letter DOCX · 88 KB	2 May 2026	1
Guide: Appealing Your Assessment (ARB) PDF · 2.1 MB	11 Jun 2026	2
Roommate Agreement — template DOCX · 64 KB · member benefit	Included	0

Home › My account › Orders

Your orders

Order	Date	Items	Total	Status
SOLO-2481	10 Aug 2026	Tenant Screening guide, SOLO cap	$135.60	To post
SOLO-2310	14 Jun 2026	SOLO polo shirt (L)	$45.20	Delivered
SOLO-2188	11 Jun 2026	ARB appeal guide	$56.50	Downloaded
SOLO-1974	2 May 2026	Screening guide, arrears form	$135.60	Downloaded

Home › My account › Wiki & webinars

The Landlord Wiki

Members only. A guest sees these titles and a prompt to join — which is how the titles keep earning new members from search.

Serving an N4 correctly

The three mistakes that get an application thrown out.

Unlocked

Above-guideline increases

When it is worth applying, and what it costs.

Unlocked

LTB timelines in 2026

What to actually expect, month by month.

Unlocked

Webinar archive

Session	Recorded	Length
Rent arrears without the drama	Jul 2026	58 min
Screening a tenant legally in Ontario	May 2026	1 h 12
Insurance every small landlord gets wrong	Mar 2026	47 min

Home › My account › Newsletter

What SOLO sends you

The SOLO Brief — monthly

News, LTB changes, what SOLO is working on.

Event invitations

Webinars and the AGM.

Partner offers

Occasional notes from recommended professionals.

Prefer to stop everything? Unsubscribe from all SOLO email. Takes effect immediately — no "allow 10 days".

Your consent record

CASL requires SOLO to be able to prove consent. It is kept here:

Given	2 May 2026, 19:14
How	Checkout, order SOLO-1974
IP	99.245.xx.xx
Confirmed	2 May 2026, 19:16

Home › My account › Membership & billing

Membership & billing

Member

$99 a year · renews 14 Aug 2027

Active

Date	What	Amount
14 Aug 2026	Membership — Member (1 yr)	$99.00	Receipt
1 Aug 2026	Monthly contribution	$20.00	Receipt
1 Jul 2026	Monthly contribution	$20.00	Receipt
14 Aug 2025	Membership — Member (1 yr)	$99.00	Receipt

Renewal, handled

Seven days before the charge, Jean gets an email saying what is about to happen and how to stop it. If the card fails, he is told and given three chances before the membership lapses — and the board sees the lapse coming.

SOLO console

What's happening

Signed in as board · Kayla

SOLO

▦Dashboard ▩Products ▤Orders ☺Members ✉Newsletter ➤Delivery

This month

$4,180

shop + membership + gifts

Members

312

+14 this month

Renewals due (30 d)

27

$2,673 at stake

To post

6

parcels waiting

Needs someone today

6 parcels to post	Packing slips
3 memberships lapsed on a failed card	Chase
August Brief not sent yet	Write it

Best sellers this year

Guide: Tenant Screening in Ontario	84
Form: Rental Arrears Letter	61
Guide: Selecting a Property Manager	29
SOLO branded t-shirt	22

SOLO console › Products

Products

A digital product is a file upload — SOLO drops the PDF in and the system handles delivery, re-downloads and access forever. A physical one gets stock and sizes.

Product	Kind	Price	Stock	Sold

SOLO console › Orders

Orders

Order	Who	Items	Total	Status
SOLO-2481 10 Aug	Jean Tremblay Member	Screening guide SOLO cap × 1	$135.60	Paid To post
SOLO-2480 10 Aug	Priya Sandhu	Arrears letter form	$22.60	Paid Delivered
SOLO-2479 9 Aug	Mark Ellis Member	Yellow t-shirt (XL) × 2	$45.20	Paid To post
SOLO-2478 8 Aug	Anon	Contribution — monthly	$20.00	Recurring
SOLO-2477 7 Aug	Dan Okoye	Property Manager guide	$113.00	Refunded

SOLO console › Members

Members & contacts

All 1,842Members 312 Subscribers 1,406Lapsed 124 Contributors 96

Name	Status	Since	Spent	Given	Newsletter
Jean Tremblay jean@example.ca	Member	Aug 2025	$245.00	$50.00	Subscribed
Priya Sandhu priya@example.ca	Subscriber	Aug 2026	$20.00	—	Subscribed
Mark Ellis mark@example.ca	Member	Feb 2024	$412.00	$240.00	Subscribed
Dan Okoye dan@example.ca	Lapsed card declined ×3	Jan 2023	$298.00	—	Unsubscribed

This table is the whole argument. Today it does not exist anywhere: Square knows what Dan bought, members.solo.ca knows he lapsed, and the newsletter tool knows he unsubscribed — and none of them can tell you it is the same Dan.

SOLO console › Newsletter

Write The SOLO Brief

Subject line

Preview text

Body

Attach a member-only link

Non-members who click it land on the join page with the article named — which is where most new members come from.

Who gets it

Members (312) Free subscribers (1,406) Lapsed members (124)

A "we miss you" version with a rejoin link.

Will send to1,718

Unsubscribed contacts are excluded automatically and cannot be re-added by hand — the one rule that keeps SOLO on the right side of CASL.

SOLO console › Newsletter › Delivery

The SOLO Brief — August 2026

Sent 1 August 2026 at 07:00 to 1,718 people.

Delivered

1,702

99.1%

Opened

781

45.9%

Clicked the wiki link

214

12.6%

Joined after clicking

9

$891 / yr

Delivery detail

Sent	1,718
Bounced — address dead	14
Bounced — mailbox full	2
Unsubscribed from this issue	6
Marked spam	0

Dead addresses are retired automatically. A list that quietly keeps mailing dead addresses is how a sender ends up in spam folders.

This is the end of the loop

Someone bought a guide in May. That made them a contact. The contact got the August Brief. The Brief sent them to a members-only article. The article sold nine memberships — $891 a year, from an email SOLO already had permission to send.

None of those four steps can talk to each other today.

Delivered. The newsletter is not a bolt-on — it is where the rest of the system pays for itself.